Hospitality Labor Training

“This training platform is Airy’s idea to standardize the quality of hotel or lodging property services under its auspices. Throughout 2019, Airy will run a series of training, especially aspects of housekeeping and front office, with a target of up to 4,000 property partner employees, “said Airy’s CEO, Danny Handoko.

1. Airy actively contributes to the advancement of Indonesian tourism
Developing since 2015, Airy has become a leading provider of budget travel solutions reinforced by more than a thousand properties in more than 90 cities throughout Indonesia. Danny said, Airy was committed to actively contribute to advancing Indonesian tourism through the digital economy.

“Airy is not only focused on updating technology, but is also directly involved in formulating and building a platform that is capable of empowering hospitality HR in the country. “The birth of Airy Community, we hope to become a solution in improving the quality and competitiveness of Indonesian tourism,” he said.

2. Airy Community will attract 4,000 participants
Initially run in 2018, Airy Community has successfully engaged 594 participants with training locations in various regions; including Jabodetabek, Malang, Samarinda, Semarang, Yogyakarta and Surabaya. This year, Airy Community will attract more participants, up to 4,000 people, and will be implemented in 13 different cities.

In terms of technology, Airy is assisting property partners – and their employees, with the Property Management System. It is an online dashboard based on features such as the Booking and Reservations System, and the Finance System, which is easily accessed in real time and provides transparent information that increases efficiency in terms of both time and financing.

3. The occupancy rate goes up to 70 percent per month
Airy managed to drive the occupancy rate of the property owners of the Airy Flagship category 60-70 percent per month, even reducing operational costs by 30-35 percent. Meanwhile, the Human Resources System feature allows more effective management of employee schedules and working hours, checklists / checklists for tasks to be completed, including room notifications that need to be cleaned, and so on.

Airy also sets Airy Comfort Guarantee accommodation standards in all its low-budget properties. Each hotel room provides at least seven main facilities: air conditioner, television, clean bed, drinking water, snacks, basic toiletries and hot water. Thanks to that consistency, Airy successfully recorded millions of hotel and aircraft booking transactions throughout 2018.

“We are optimistic that Airy can continue its mission to advance the low-budget hotel industry in the country, both through Airy Community and the variety of innovations we present. Thus, Airy does not only play a role for users and property owner partners, but more importantly, can contribute more in advancing the digital economy in Indonesia, “Danny said.

4. Airy’s business patterns touch the tourism sector and the digital economy
The Secretary General of the Minister of Manpower of the Republic of Indonesia, Khairul Anwar, said the tourism sector was one of the priorities this year and next, along with manufacturing and the digital economy. According to him, the business pattern developed by Airy was appropriate because it touched the tourism sector and the digital economy.

“Airy Community’s efforts through its programs, one of which is training – according to the standards set, especially in the realm of hospitality. Speaking of standards, this is the foundation for preparing competitive HR. Therefore, we really give appreciation. We from the Ministry of Manpower will always be open to collaborating together, “said Anwar.

5. The tourism industry is one of the biggest foreign exchange earners
World Travel and Tourism Council data (2019) records Indonesia as one of the 10 countries with the highest growth in tourism performance in the world. For Indonesia, the tourism industry is one of the biggest foreign exchange earners. The development of budget travel trends is one of the big boosters influenced by accommodation factors such as hotels / inns.

The great potential of the hospitality sector in Indonesia can be seen from the value of online hotel room bookings reaching US $ 2.2 million (Statista 2019). Meanwhile, Travel and Tourism Competitiveness Report (2017) states that the performance of Indonesia’s human resources (HR) in the tourism competitiveness index ranks 64th in the world, and even ranked 4th last in ASEAN.

The quality of the workforce is clearly key. The International Labor Organization (ILO) asserts that tourism is a labor-intensive sector that involves a trained and experienced workforce.